News

COVID-19 Updates

Wholesale Will Call Contactless Pickup

On Tuesday, May 5th Ed Hoy’s International will resume Will Call service with limited hours: 10AM – 2PM Monday – Friday.

The service will be a contactless pick up service only. Orders can be placed online or over the phone and our staff will contact you to schedule a pickup time. Appointments will be required and there will be no hand-picking.

Please Note: If you happen to miss your scheduled time, please contact us to re-schedule for the next available time. No add-ons will be available at the time of pick up. Please ensure your order is complete 24 hours in advance of your scheduled pick up time.

Wholesale Office Hours:  Monday – Friday, 9AM – 3PM CST. We encourage you to continue to use the web-store to submit orders as we expect heavy call volume.

Retail Contactless Order Pickup

Starting on Monday, May 4th we will offer contactless order pickup from our Retail store. Our staff will stage orders for pickup in our front entrance area. 

Pickup will be a simple process. Arrive at you scheduled time, show our staff your ID and take your order. All orders will be charged in advance and receipts will be emailed. It’s that simple!

Pick up schedule:
Monday, Tuesday, Wednesday & Friday  |  10AM – 2PM
Thursday  |  2PM – 6PM
(Thursdays we will hold hours of 2PM – 6PM for the convenience of later pickup times.)

Current Store Phone Hours:
Monday, Tuesday, Wednesday & Friday  9AM – 3PM CST. Thursday 11AM – 6PM CST. We encourage you to continue to use the web-store to submit orders as we expect heavy call volume.

Important Information

If you currently have any questions or have an order pending and need to make changes or cancel your order please email info@www.emaema.cn.

Shipping:
We currently are working with limited staff. Accordingly, order processing time-frames will be longer than normal. Thank you for your patience during this difficult time.

*Free shipping on orders over $40 or more* will continue to be available for all Retail customers inside of SpeeDee’s delivery area. Please choose SpeeDee as your option if you are in the available zones. A map can be found below for you to see if you qualify for free shipping.

*Excludes shipments containing Hazmat items.

Classes Cancelled Through June

At this time, all classes have been cancelled through the month of June. We apologize for any inconveniences but at this time we are keeping the health and safety of our customers and employees in mind during this time. We will keep you updated if any other changes are made to our class schedule. Please email info@www.emaema.cn if you have any questions.

Stay well & safe. We appreciate your business.


Thank you,
Ed Hoy’s International

Spee-Dee Deilvery Zone